Emergency Response

We’re Committed to Keeping You Healthy and Safe

After more than a year since the COVID-19 outbreak was declared a global health emergency, it is now more important than ever to ensure the well-being of our associates, clients and consumers while delivering on our promise to bring break time to everyone.  With a commitment to safety and simple operational changes to our core service offerings, we are safely keeping our communities nourished and fueled.

Canteen Commitment

How We Are Working Smarter for You

While safety and sanitation were certainly important factors for consumers before, they likely now top the list. We have been operating safely for essential business clients during this time, and we are leading the industry in implementing safety standards:

  • Maintaining strict cleaning, sanitizing and disinfecting protocols

  • Ensuring CDC guidelines for handwashing and hygiene etiquette

  • Reinforcing Food Safety Management System/HACCP standards for food preparation and service

  • Disinfecting high-touch equipment and contact surfaces at the conclusion of each service

  • Providing PPE including masks and gloves for associates to protect themselves and our clients

  • Deploying contactless equipment innovation across all lines of business

  • Emphasizing touchless payment options, such as mobile payment and our Connect & Pay® app

In early 2021, the FDA released a statement that it, along with the U.S. Department of Agriculture and the CDC, continues to underscore that there is no credible evidence of food or food packaging associated with or as a likely source of viral transmission of the virus causing COVID-19.  Given this statement and our continued cleaning protocols, our confidence in the safety of our service and food supply remains unwavering.  Consumers should be reassured that the foods they eat and the packaging they touch are highly unlikely to spread COVID-19.

Associate Training

In conjunction with our parent company, Compass Group, we recently launched COVID-19 associate training, designed to inform Canteen associates about how to best protect themselves, their coworkers and our customers through proper cleaning and disinfection practices, proper use of Personal Protective Equipment (PPE), and by following best practices for safety in the workspace.  Developed in consultation with the Cleveland Clinic, this unique education establishes minimum expectations for the entire organization to ensure the safety and well-being of our associates, clients, and consumers while continuing to deliver world-class care and service.  Compass Group is further taking action with partnership and third-party certification of our safety training through Mérieux NutriSciences, a world leader in public health and food safety.

In collaboration with:

Mérieux NutriSciences

Additional Solutions

In addition to our markets, coffee, office snacks, vending and dining service offerings, Canteen is helping people snack safely with these new solutions.  From everyone’s favorite snacks and drinks to grab-and-go options and shelf-stable meal kits, we’ve got you covered.


Pop-Up Markets

Unattended self-service markets which offer food and drinks to consumers 24/7.  With no need for retail staff, our markets deliver on a social distancing shopping experience.


Pop-Up Vending

Our vending solution offers food and drinks to consumers 24/7, and come equipped with credit card and touchless payment technology.


Prepared Foods

Fresh food focused on what really matters - providing a good, healthy meal in any situation, including grab-and-go, boxed lunches and meal kits.


Snack Boxes

Snack box delivery expanding from the workplace to your team’s homes with tailor-made snack boxes containing a variety of favorites like chips, cookies, or bars. Get Snack Boxes Here

Additionally, we are providing services for emergency meals, school feeding solutions, shelf-stable meal kits and water distribution. Click here to get started, reach out to your nearest Canteen location or contact us at 1-800-CANTEEN for more information.