Privacy Policy

Canteen.com Privacy Statement

At Canteen, we understand how important privacy is to you and your business. That’s why we handle any personal or business information supplied to us with the utmost attention to privacy and security. This privacy statement has been prepared to inform you about how we collect, use, disclose, and otherwise manage the information you entrust with us.

Note: this privacy statement was last revised on 7/26/2019.

What Information Do We Collect?

All visitors to canteen.com are free to browse anonymously. Canteen does not collect any personal/identifiable information about you through our website unless you have voluntarily provided it to us. If you wish to open an account to order products from Canteen, then we will maintain a record in our database with information necessary to make deliveries, bill your account, and communicate via phone and email with a designated representative of your business.

Cookies

We use "cookies" on this site. A cookie is a piece of data stored on a site visitor's hard drive to help us improve your access to our website and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance their experience on our site. Usage of a cookie isn't linked to any personally identifiable information on our site.

Google Analytics

We use Google Analytics to aggregate website traffic for reporting on page performance and search engine optimization. This information is collected solely for statistical purposes and is not used to identify individual users or used in any public manner. Google Analytics employs cookies to gather this information.

Adwords

We use Adwords on our website to recognize a computer when a user visits the website, track users as they navigate the website, and then target advertisements which may be of particular interest to specific users to personalize their experience.

Hotjar

We use Hotjar to understand browser behaviors and uncover insights to make the right changes to the website that better serve visitors.  It is not used to identify individual users, nor is any information made available publicly.

Contact Form

If you voluntarily complete a contact form on our website, we will maintain a record in our database to ensure we have adequate information to respond to your inquiry.  It is solely used to serve you better and not used in any public manner.

Chatbot

If you voluntarily interact with the chatbot on our website and provide your information, we will maintain a record in our database to ensure we have adequate information to respond to your inquiry.  We use your information to service your request and is not used in any public manner.

Do We Share Your Information with Outside Parties?

Canteen will only use the information you share with us to ensure the successful processing and delivery of your orders. We will not share your personal data with anyone outside of Canteen unless we are required to do so by law. If you share your email address with us, we will only use it to communicate with you regarding your business with Canteen.

Links to Other Websites

Some pages on our website may include links to additional news and information on third-party websites. These third-party websites have privacy policies, for which Canteen bears no responsibility. Canteen also has no control over the content on third-party websites, although every effort will be made to only link to reputable content.

Children

Canteen does not seek any information from children under the age of 18 and would delete any data so obtained. Canteen encourages all parents and guardians to monitor, supervise, and join their children in all online activities.

Your Consent

By using www.canteen.com, you consent to our privacy policy. However, Canteen clients and customers may bypass our website by utilizing phone or email. If you would like to use one of these ordering methods, ask your Customer Service Manager for the appropriate information for your service area. You may also choose to opt-out of any Canteen email communications by submitting a request via email (click the “unsubscribe” link at the bottom of Canteen email communications).

Changes to Our Privacy Policy

From time to time, we may need to make changes to our online privacy policy. We share changes on this webpage, and we will update the revision date.

Contacting Us

For questions about our privacy policy, you can send us a message online